Share Mail Server Mode Application Case

2014/07/14 15:47

Customer Requirements

Special manager account: Need a unified account to send and receive mails.

Special local staff account: The mails replied by customers will be specified or auto transferred to the staff by the manager account, and these mails will be auto kept copies in manager mailbox.

Specific Steps

1) Set special manager account (unified external account). For details, please refer to "Create Special Manager Account" in "How to Apply Share Mail Server Mode".

2) Set special local staff account. For details, please refer to "Create Special Local Staff Account" in "How to Apply Share Mail Server Mode".

3) If the special manager account received a mail as "Zhangsansales@share.com", then the email address has been specified a name ("Zhangsan"), so AAMail will auto transfer this email to Zhangsan. If the special manager account received a mail as "sales@share.com", there is no specified name, then you can choose to auto transfer unnamed manager mails to all its staff, or manually transfer to the specified staff, or auto transfer to the specified staff.

Auto transfer unnamed manager mails to all its staff: For details, please refer to "Auto transfer unnamed manager mails to all its staff" in "How to Apply Share Mail Server Mode".

Manually transfer to the specified staff: For details, please refer to "AAMail Mail Transfer" in "Webmail Mail Folders".

Auto transfer to the specified staff: For details, please refer to "Mail Filter" in "Webmail Configure Function".